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Will your agency or students have the training to use the Internet in practice?Human Services Online: A New Arena for Service Delivery focuses on ways that Human Services are using the Internet for service delivery, community education, collaboration, advocacy, social change, and resource development. This valuable book highlights the array of innovative services now being offered on the Internet and provides guidelines and cautions for human service professionals in using the Internet to enhance their services.Human Services Online: A New Arena for Service Delivery provides much-needed research and empirical evaluation related to human service online activities and points to areas where future research efforts should be directed. The book describes and evaluates cutting-edge Internet-based services, ethical and legal threats to agencies and consumers that may result from online activities, and theoretical discussions of issues that impact human services as consumers and human service agencies increasingly come online.Topics addressed in Human Services Online: A New Arena for Service Delivery include:
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In a library, circulation is the process of lending books to borrowers and accurately reshelving them after they have been returned so that they will be retrievable by the next user. This basic cycle has many elaborations and sub-cycles attached to it, such as those for overdues and holds, the record-keeping process, and the reserve book operation. These sub-cycles vary from library to library, but the basic cycle remains the same in every library that allows patrons to remove books. Connie Battaile provides a detailed volume written for those new to the circulation department of small academic libraries. The author presents not the definitive way to run a circulation department, but rather she provides a variety of possible methods. Because the circulation department is the main public contact point, many library housekeeping chores are assigned to it. Again, these additional responsibilities vary from library to library, but the author provides various procedures. The physical environment of the department and the stacks, the staff, effective communications, and scheduling are covered in full detail.
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